PLEASANTON, Calif. -- Nsite, a leading Software-as-a-Service company, today announced that the integration of its Quote Approval Solution with Siebel CRM OnDemand has been successfully validated by Siebel Systems Inc., a leading provider of customer facing solutions. The joint solution is being demonstrated today at Siebel CustomerWorld in Boston, Massachusetts.
The Nsite Quote Approval Solution automates the quote, contract, and proposal review-and-approval processes by providing real-time dashboards for viewing and obtaining status updates of all in-progress and completed routings. Delivered as an on demand service, the Nsite Quote Approval Solution is as easy to use as e-mail while delivering control and visibility with its dynamic workflow capabilities. Additionally, the Nsite service offers an "Outside Contacts" feature that enables sales channel partners and customers to be part of the processes.
Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments. Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support.
The integration of the Nsite Quote Approval Solution with Siebel CRM OnDemand delivers an automated alternative to the inherent challenges in the manual review and approval of quotes and pricing discounts that most businesses experience today. With this integration joint customers can seamlessly access Nsite directly from Siebel CRM OnDemand and easily share data between the two systems. Customers can create a price-quote and launch an approval process directly from their CRM OnDemand application to automatically create quotes populated with relevant customer and product data and include any file attachments as needed. Additionally, the integration provides CRM OnDemand customers the ability to track approval steps for non-standard pricing and terms in real-time and submit a final quote to a customer or prospect for their approval and acceptance, with a complete audit trail of all approval tasks, time stamps, and posted notes. The end result for Nsite and Siebel customers is accelerated sales cycles and increased revenues, improved employee productivity and greater customer satisfaction.
"The sales-quote-management sector has not yet received the attention it deserves though interest is increasing especially among sales-force-automation and CRM vendors and their customers," said Denis Pombriant, Managing Principal of Beagle Research. "With increased scrutiny and interest in this area, Nsite has done well to differentiate itself by offering a unique workflow system that is delivered as a service. Nsite adds strength to its alliance with Siebel and customers will see immediate benefit in more streamlined processes and healthier margins."
"The validated Nsite solution demonstrates Siebel's commitment to building a high quality partner ecosystem for our customers," said Butch Winters, Vice President and General Manager of Global Alliances for Siebel. "Nsite's quotation management solution emphasizes the importance of using process-automation solutions in achieving tangible results for our customers."
"The Nsite quote management solution solves problems inherent in manual quoting activities, including approvals, compliance and reporting issues," said Jeff Ellis, Vice President, Business Development and Channels, Nsite. "Closely partnering with Siebel and integrating with their leading hosted CRM OnDemand offering, allows us as partners to deliver important benefits to our joint customers."
Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel customer-facing and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel customer-facing solutions. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program. Validation documentation is available on the Siebel Partner Directory at www.siebel.com/partners/dir/directory.shtm.
About Nsite
Nsite automates sales and customer service processes that require judgment, decision making and approval and are currently being done using e-mail with attachments, faxing and paper. Delivered as a subscription-based service via the web and hosted by IBM, Nsite enables continuous improvement of user-driven processes. Today over 7,000 users in 21 countries are accessing Nsite to automate a wide variety of people-centric processes. Nsite is headquartered in Pleasanton, California. For more information, call 925-249-4100, or visit www.nsite.com.
Nsite is a trademark of Nsite, Inc. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
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